Last updated: [01/11/2025]

1. Introduction

NetHostinger (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, use our services, including web hosting, domain registration, reseller services, email hosting, and other offerings (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Name, email address, phone number, postal address
  • Billing and payment information (credit/debit card, PayPal, etc.)
  • Account login credentials (username, password)

2.2 Technical and Usage Information

  • IP address, browser type, operating system, device type
  • Cookies and similar tracking technologies
  • Pages visited, time spent on pages, clickstreams, referring URLs

2.3 Service-Related Information

  • Service usage and transaction details
  • Support requests and communication logs
  • Logs of errors, system performance and uptime

2.4 Communications and Preferences

  • Emails, chat messages, or support tickets you send
  • Marketing preferences and subscription choices

2.5 Other Information

  • Any information you voluntarily provide during surveys, contests, or promotions

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Services
  • Process payments, orders, renewals, and invoices
  • Respond to support requests and communicate important updates
  • Ensure security and prevent fraud or abuse
  • Improve and personalize your user experience
  • Comply with legal obligations
  • Send marketing communications (where consented), which you may opt out of at any time

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

  • Recognize your device and remember preferences
  • Monitor site usage and improve performance
  • Track analytics and marketing campaigns
  • Maintain account security

You may disable cookies through your browser settings. Note that disabling cookies may limit your access to some Services.

5. Sharing and Disclosure of Personal Information

We will not sell your personal information. We may share your information with:

5.1 Service Providers and Partners

  • Hosting infrastructure providers, payment processors, and technical support partners

5.2 Legal Obligations

  • When required by law, legal process, or government request

5.3 Fraud Prevention and Security

  • To prevent or investigate fraud, security breaches, or illegal activities

5.4 With Consent

  • When you have explicitly consented to sharing your information

6. International Data Transfers

Your personal information may be transferred to countries outside your residence, including [insert countries where servers/processors are located]. We ensure such transfers comply with applicable laws using safeguards such as standard contractual clauses, Privacy Shield (if applicable), or other legal mechanisms.

7. Data Retention

We retain your personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, enforce agreements, or for other legitimate business purposes. After this period, we delete or anonymize your information.

8. Security

We implement reasonable administrative, technical, and physical measures to protect your information. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

9. Your Rights

9.1 General Rights (Depending on Jurisdiction)

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your personal information
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent where processing is based on consent

9.2 GDPR-Specific Rights

  • Right to lodge a complaint with your local data protection authority
  • Right to restrict processing in certain cases
  • Right not to be subject to automated decision-making without consent

9.3 CCPA-Specific Rights (California Residents)

  • Right to know what personal information is collected
  • Right to request deletion of personal information
  • Right to opt out of the sale of personal information (NetHostinger does not sell personal data)
  • Right to equal service and price even if privacy rights are exercised

To exercise your rights, please contact us at [privacy@palevioletred-stork-997169.hostingersite.com].

10. Children’s Privacy

Our Services are not directed to children under 16 (or as required by local law). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.

11. Third-Party Services

Our Services may include links to third-party websites, services, or tools. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing personal information.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on our website with a new “Last updated” date. For material changes, we may also notify users by email. Your continued use of the Services after updates indicates your consent to the revised Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

NetHostinger Principal Office:

30 N Gould St Ste R Sheridan, WY 82801, USA
Email: privacy@palevioletred-stork-997169.hostingersite.com
Phone: +12513160127